Refining the Portfolio Mix of Our Business Continuously |
|
|
|
Portfolio diversification |
Non-auto segment as a percentage of total turnover |
17.00 |
12.40 |
19.47 |
35.16 |
Creating Financial Value |
|
|
|
|
|
Wealth creation |
Economic value added (Rs. mn) |
(547) |
1,905 |
1,762 |
55 |
|
Market value added (Rs. mn) |
(3,149) |
1,253 |
8,719 |
1,495 |
|
Net asset value per share (Rs.) |
860 |
841 |
473 |
253 |
|
Market capitalisation (Rs. mn) |
4,483 |
8,718 |
12,920 |
3,696 |
Shareholder return |
Return on equity (%) |
6.06 |
36.13 |
50.51 |
11.20 |
|
Earnings per share (Rs.) |
52.06 |
303.87 |
239.03 |
27.97 |
|
Price earnings ratio (times) |
9.7 |
3.2 |
6.2 |
15.2 |
|
Dividend per share (Rs.) |
10 |
40 |
61 |
7 |
|
Shareholders’ funds (Rs. mn) - at the year end |
7,631 |
7,465 |
4,201 |
2,200 |
Earning the Trust of Customers So That They Keep Coming Back |
Customer convenience |
No. of customer interaction points |
52 |
40 |
25 |
19 |
Customer satisfaction |
Average customer satisfaction index (%) |
85.50 |
89.20 |
85.60 |
82.60 |
Nurturing People So That They Find It Enjoyable and Rewarding to Work with Us |
Employee satisfaction |
Employee satisfaction index (%) |
53.46 |
62.70 |
54.00 |
54.00 |
|
Employee turnover ratio (%) |
21.81 |
21.10 |
19.30 |
14.20 |
|
No. of employees in service for over 5 years |
489 |
428 |
386 |
372 |
Knowledge and skills development |
Total no. of training hours |
24,336 |
18,106 |
11,107 |
8,936 |
Having Great Relationships with Best-of-Breed Business Partners |
|
|
|
|
Relationship with principals |
No. of principals |
81 |
78 |
72 |
63 |
|
Length of the longest relationship (years) |
74 |
73 |
72 |
71 |
Playing by the Rules |
|
|
|
|
|
Contribution to exchequer |
Tax paid to Government (Rs. mn) |
2,972 |
6,062 |
5,571 |
1,520 |
Serving the Community |
|
|
|
|
|
Investing in community |
Community development investments (Rs. mn) |
50.8 |
51.1 |
30.0 |
5.9 |
|
Community investments as percentage of turnover (%) |
0.19 |
0.14 |
0.10 |
0.10 |
Development of youth |
No. of vocational trainees enrolled |
154 |
168 |
148 |
N/A |
Being Friendly Towards the Environment |
Combating climate change |
Total carbon footprint (Tons) |
6,312 |
6,779 |
3,192 |
2,604 |
|
Carbon footprint tCO2 e per Rs. 1 mn of Group net turnover |
0.2292 |
0.1674 |
0.1064 |
0.2472 |